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The next time you call or open a chat with Supportus, you’ll be asked for your security code to verify your identity. This step helps our Support team us confirm that you have ownership or authorization to make requests or changes to an account.
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The long answer: If you’re a long-time customer, you’ll know that this is a change from calling up and being on a first-name basis with many of our technicians. You may be disappointed about this change. We’d have preferred to keep things simple too. As the global rates for account theft and online fraud increase year after year, we must take additional steps to protect your account. A security code will give your account another layer of protection when calling or chatting with our Support teamus.
How do I create a Security Code?
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