WhyisClassic Hosting being discontinued?
Our Classic Hosting Platform is getting older and has a number of inefficiencies making it much slower than our newer hosting options.
What is Velocity?
Velocity isour high-performance hosting solution based on AMD’s first generation EPYC processors. It’sconsiderably faster than our Classic hosting and is compatible with newer operating systems.Visit our website for more information: https://viviotech.net/vivio-velocity-hosting/
Is this going to cost more money every month?
It depends. For some, this move to a new platform will lower the monthly cost of services, and for others, it will increase the price. Some clients are on much older, grandfathered plans and are more likely to experience a cost increase. For most clients that are on one of the current Classic plans, the cost will likely be the same.
I’m on a grandfathered Classic plan, why is my cost going up?
While your services have remained on this older plan, you have not been billed for the last several pricing increases. Moving your services to one of our current plans is a more significant change, instead of an incremental change over time.
We understand that an increase in these costs may present a challenge to your business. One of the benefits of our Velocity platform is that it has newer hardware and is more performant. Potentially, you may be able to reduce the CPU core count on Velocity, which will lower the cost,and you will still get comparable performance to what you currently.
When will my VPS be migrated?
Our Support team will contact you about scheduling your migration.Our Support team will make our best effort to schedule the work for this migration for a time that works for your business. We understand that any changes to your services could affect your day-to-day business operations, and it is our priority to make this as smooth a transition as possible.
Can I move to Velocity3 instead?
Yes, if your operating system is compatible with Velocity3. If it’s not, you will need to move to Velocity first and upgrade to a newer operating system and then move to Velocity3.Or, if you prefer,you can order a new VPS on Velocity3 and migrate your websites and apps to the new serverinstead.
What is Velocity3?
Velocity3 is our fastest, high-performance hosting solution. It’s based on EPYC’s 3rd generation processors and it’s compatible with the latest software versions.Visit our website for more information: https://viviotech.net/vivio-velocity-hosting/
Why is my backup plan changing too?
Our Classic Backup servers were created to be paired with Classic VPS accounts.Similarly, our Velocity Hosting has its own backup servers.
How are Velocity backups different from Classic?
Velocity backups are a higher-performance backup solution that corresponds with our Velocity Hosting platform. You should see improved performance while backups are running as well as faster file restores. Visit our website for more information: https://viviotech.net/velocity-backup/
How much is the migration going to cost me?
The time spent on these migrations by our team will not be billed and will be provided at no cost to you.
Still have questions?
Please reach out to our team and we’ll do our best to answer them! Visit our website for ways to connect: https://viviotech.net/contact-us/