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Step 4: Select the link for the service that you would like to view. Expand nested services by clicking on the "+" sign, as shown below.
And that's it! You're all set.
Wondering how to review your current Support time balance? Visit: How to check your Support time used in Portal
About Service pages:
After you click the link for a service, your browser will open to a page that is similar to the one pictured below:
Service Information:
The top part of this page shows information about your services and your billing information. To view your invoices, see: How to View Your Invoices in Portal
The "Parent Services" or "Child Services" section (depending on the service page you are viewing), link to other dependent services. In the above example, you can see the CPU, RAM and Storage services for this server are shown in blue. Clicking on a blue link will take you to the information page for that service. Clicking on the link, "Velocity CPU - Per Vcore", for example, will show how many cores are on this server and their cost breakdown. As you scroll down, your service page may include information about your backup plan, operating system, control panels, and more.
Server Details:
This section of the page shows your server credentials. Clicking "show" will reveal your current password.
Custom Fields:
The "Custom Fields" section is at the bottom of your service information page and lists details necessary to set up or connect to your services. Information such as your name servers, SSH and RDP ports, and more will be found here.
If you have trouble accessing your service information, or connecting to your servicesIf you need any help viewing the services on your account, please reach out to our Support team.
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