This article explains how to view any current or cancelled services within your Vivio Portal account. Within your account, you can review service information, your current SysOps Support time balance, service renewal dates, and more!
Step 1: Open your favorite web browser and log into your Vivio Portal account at the following URL: Vivio Client Portal.
Having trouble? Visit: How to access your Vivio Portal client account
Step 2: In the menu on the left-hand side, under "Billing & Services", select "View Services".
Step 3: The default view on this page is "Current Services". With this setting, you can view all of the active recurring services on your Vivio account.
Looking for an old service? To view the cancelled services on your account, select "All Services" from the dropdown menu. This setting shows the active and deactivated services on your account.
Step 4: Select the link for the service that you would like to view. Expand nested services by clicking on the "+" sign, as shown below.
And that's it! You're all set.
Wondering how to review your current Support time balance? Visit: How to check your Support time used in Portal
If you need any help viewing the services on your account, please reach out to our Support team.