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It’s possible that your backup plan tier no longer fits your needs. If your backup usage has gone down, you may get better pricing by going down to a lower backup tier. OrOr, if your backup usage has gone up and you're receiving a second invoice each month for the additional space being used, you may get better pricing by upgrading to a larger plan. However, a second invoice for backup "overages" in and of itself does not mean you are on the wrong backup plan. While "overages" can sometimes have a negative connotation, our backup plans are usage-based, so a second invoice is something we expect to happen. Your selected backup plan is essentially a prepaid amount that we anticipate your usage to be, and "overages" allows for data usage flexibility without potentially overpaying if you were in a larger plan.
Learn more: Velocity Backup Pricing: https://viviotech.net/velocity-backup/
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