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If you have a VPS or a dedicated server you can find your the the link to your backup server and your credentials within from your Viviotech welcome letter or by logging in to https://portal.viviotech.net and checking your backup service.
If you are on a shared server you can access your backups from within your cPanel account.
Restoring Files and Folders
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To do this add the "innodb_force_recovery" option on the Temporary Instance page of the restore options with the value of 1.
MS SQL
Restore a MS SQL database to the original location
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